Eight Purpose-Built Modules

Every domain of population health.
One unified AI platform.

Each module is purpose-built for its clinical and operational domain — and all eight share the same AI engine, patient data, and action pipeline. Select a module below to explore its capabilities and ROI.

NCQA Aligned · HEDIS Ready

Quality Management

AI-driven quality performance for MSSP, Medicare Advantage, Commercial VBC, and UDS reporting — across 245+ measures, monitored continuously.

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+17%
Avg Quality Score Improvement
87%
Care Gaps Closed After Unity
+$250K
Annual Quality Incentive Gain
245+
Quality Measures Monitored
24/7
Continuous AI Monitoring

The Challenge

Care gaps go unnoticed between visits. HEDIS measures plateau because staff lack the bandwidth to work every list. Quality scores stagnate, payer bonuses are missed, and shared-savings opportunities quietly disappear — not because your team isn't trying, but because manual processes simply can't keep pace with thousands of attributed patients.

Five Core Capabilities

1
Automated HEDIS Gap Identification

AI scans every attributed patient daily across 245+ measures, surfacing open gaps with priority scoring and recommended next actions — before payer deadlines, not after.

2
Real-Time Quality Score Dashboard

Live composite quality scores by payer, measure set, and individual provider — updated continuously from EMR and claims data, always current.

3
Smart Outreach Worklists

Auto-generated daily lists of patients due for specific measures, ranked by clinical impact and payer deadline proximity — ready for your care team each morning.

4
UDS & Star Rating Tracking

Monitor UDS reporting progress, CMS Star ratings, and NCQA accreditation metrics from a single unified view — with trend lines showing trajectory toward annual targets.

5
Payer Contract Performance Alerts

Threshold alerts when quality scores approach contract penalty zones, with AI-recommended patient-level interventions to recover performance before the deadline.

Quality Programs Supported

MSSP / ACO Medicare Advantage Commercial VBC UDS Reporting NCQA / PCMH Medicaid / CHIP HEDIS CMS Star Ratings

ROI: 10-Provider Clinic

Metric Before Unity After Unity
Quality Score68%85% ↑
Care Gaps Closed58%87% ↑
Quality Incentives$120K$370K ↑
CMS Star Rating3.5 ★4.2 ★ ↑
AI Insight — Live Example

47 patients due for Colorectal Screening this week · 12 patients have missed HbA1c for 90+ days · AI has auto-generated outreach tasks for all · Estimated quality impact: +3.2%

Ready to improve your quality scores?

See exactly how Unity's Quality Management module works for your clinic's payer mix and measure set.

Risk Stratification · Care Plans · CCM

Care Management

Proactive, AI-driven care management for high-risk, complex, and chronic disease populations — ensuring your most vulnerable patients receive continuous, coordinated attention.

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More High-Risk Patients Reached
68%
Reduction in Missed Follow-Ups
+$180K
Annual CCM Value Captured
92%
Care Plan Completion Rate
24/7
AI-Driven Risk Monitoring

The Challenge

Care coordinators spend the majority of their time on administrative tasks instead of patients who need them most. High-risk and complex patients fall through the cracks between visits. Care plans go stale, follow-ups are missed, and preventable ER visits quietly drive up total cost of care — not because your team doesn't care, but because there simply aren't enough hours in the day to proactively manage thousands of complex patients.

Five Core Capabilities

1
AI-Driven Risk Stratification

Continuously scores every patient by clinical, social, and utilization risk — automatically surfacing the highest-need individuals for immediate care team action, every single day.

2
Automated Care Plan Management

AI generates, updates, and tracks individualized care plans — flagging overdue interventions and recommending next actions for each patient, keeping your care team one step ahead.

3
Chronic Care Management (CCM) Billing

Tracks CCM-eligible patients, logs care minutes automatically, and generates documentation to support accurate, complete billing — helping document care that may be reimbursable, subject to applicable rules.

4
Transitions of Care Tracking

Monitors hospital discharges and ER visits in real time, triggering automated follow-up workflows within required 7- and 30-day windows to prevent costly readmissions.

5
Patient Outreach & Engagement

AI schedules and executes personalized outreach via phone, SMS, and portal — prioritizing contacts by health risk and ensuring no high-needs patient is overlooked between visits.

Care Programs Supported

CCM / BHI Transitions of Care Complex Care Diabetes Management Heart Failure / HTN Behavioral Health COPD / Asthma SDoH Risk

ROI: 10-Provider Clinic

MetricBefore UnityAfter Unity
High-Risk Patients Reached34%98% ↑
CCM Value Captured$42K$222K ↑
Care Plan Completion61%92% ↑
Missed Follow-UpsHigh−68% ↓

Ready to improve care management outcomes?

See how Unity reaches 3× more high-risk patients and captures $180K+ in CCM value annually.

Pre-Visit Prep · AWV · No-Show AI

Visit Management

Maximize the clinical and quality value of every patient encounter — before, during, and after the visit — with AI-driven briefings, scheduling optimization, and follow-up automation.

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+26%
Value Per Visit Increase
88%
AWV Completion Rate
−34%
No-Show Rate Reduction
4.2
Avg Care Gaps Closed Per Visit
$340
Additional Value Per AWV

The Challenge

Patients arrive without pre-visit prep. Care gaps that could be closed during the encounter are missed. Annual Wellness Visits go unscheduled or under-billed. No-shows reduce access and block slots for patients who need care. Without AI, providers are flying blind into every encounter — reactive instead of proactive, delivering far less clinical and quality value than each visit could provide.

Five Core Capabilities

1
AI Pre-Visit Briefing

Before every appointment, Unity auto-generates a patient-specific briefing: open care gaps, due preventive services, HCC coding opportunities, and recommended actions — delivered to the provider before they walk in.

2
Annual Wellness Visit (AWV) Optimization

Identifies all AWV-eligible patients, auto-schedules outreach, tracks completion rates by provider and payer, and flags uncompleted AWVs — maximizing this high-value Medicare benefit.

3
No-Show Prediction & Prevention

AI predicts no-show risk for every scheduled patient using historical patterns, SDoH factors, and engagement signals — triggering automated reminders and overbooking recommendations.

4
Visit Value Optimization

Surfaces HCC coding opportunities, quality measure closures, and additional clinical services for each visit — ensuring providers capture the full clinical and quality value of every encounter.

5
Post-Visit Follow-Up Automation

After each visit, AI automatically creates follow-up tasks, referral tracking, lab result review queues, and patient outreach — closing the loop without requiring staff intervention.

Visit Types Supported

Annual Wellness (AWV) Preventive Visits Chronic Disease Mgmt Post-Discharge (TCM) Behavioral Health Telehealth

ROI: 10-Provider Clinic

MetricBefore UnityAfter Unity
AWV Completion Rate62%88% ↑
No-Show Rate18%12% ↓
Gaps Closed Per Visit1.44.2 ↑
Value Per Encounter$182$229 ↑

Ready to maximize every patient encounter?

See how Unity adds $340 in additional value per AWV and closes 4.2 care gaps per visit.

Referral Tracking · Leakage Prevention

Network Management

Keep patients in-network, track every referral from creation to closure, and prevent the out-of-network leakage that silently drains your shared-savings performance.

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−42%
Network Leakage Reduction
94%
In-Network Referral Rate
+$220K
Annual Shared Savings Gain
87%
Referral Follow-Up Completion
360°
Network Visibility

The Challenge

Every time a patient is referred to an out-of-network specialist, your organization loses visibility, continuity, and shared-savings dollars. Referrals disappear — no follow-up confirmation, no results returned, no closed loop. High-cost out-of-network utilization quietly drains your VBC performance without triggering any alert until the reconciliation check fails to arrive.

Five Core Capabilities

1
Real-Time Network Leakage Detection

AI continuously monitors referral patterns and flags out-of-network utilization — alerting care teams before high-cost encounters occur and recommending preferred in-network alternatives.

2
Referral Tracking & Closed-Loop Management

Every referral tracked from creation to completion — automatically following up on pending consults, capturing results, and ensuring no referral falls through the cracks.

3
Provider Performance Benchmarking

Scores every specialist and facility in your network by cost, quality, outcomes, and patient satisfaction — surfacing top performers and flagging high-cost outliers.

4
Network Utilization Analytics

Full visibility into referral volumes, specialty distribution, cost per episode, and utilization trends — enabling data-driven decisions about network composition and care pathways.

5
Preferred Provider Steering

AI recommends highest-value in-network providers at the point of referral — reducing out-of-network costs and protecting shared-savings performance before the episode occurs.

Specialties Covered

CardiologyEndocrinologyNephrologyOrthopedicsOncologyBehavioral HealthImaging & LabHome HealthSNF / Rehab

ROI: 10-Provider Clinic

MetricBefore UnityAfter Unity
In-Network Rate76%94% ↑
Referral VisibilityMinimal360° ↑
OON Cost Exposure$340K/yr$120K ↓
Referral Closure Rate41%87% ↑

Ready to stop network leakage?

See how Unity reduces out-of-network cost exposure by $220K+ annually.

VBC Contracts · MSSP · Medicare Advantage

Contract Management

Track every payer contract in real time, monitor performance thresholds, and protect every shared-savings dollar — with 48-hour early warnings before a breach costs your organization its earned quality performance.

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100%
Contract Visibility
+$350K
Shared Savings Recovered
$0
Penalty Exposure With Unity
48hr
Early Warning Before Breach
12+
Payer Contracts Managed

The Challenge

Most healthcare organizations have no real-time visibility into their VBC contract performance until it's too late. Quality thresholds are missed because no one was watching. Shared-savings calculations are opaque. Bonus opportunities pass unnoticed. Meanwhile, penalty risk accumulates quietly — and organizations discover they've missed a threshold only after the reconciliation check fails to arrive.

Five Core Capabilities

1
Unified Contract Performance Dashboard

All payer contracts — MSSP, Medicare Advantage, and commercial VBC — in one real-time view showing current performance vs. thresholds, bonus potential, and penalty risk for every agreement.

2
48-Hour Threshold Breach Early Warning

AI monitors every contract metric continuously and alerts care teams 48–72 hours before a threshold breach — with specific patient-level interventions to recover performance before the deadline.

3
Shared Savings Projection & Tracking

Real-time shared-savings calculations for every MSSP and VBC contract — projecting year-end distributions and showing exactly which interventions will maximize your reconciliation check.

4
Payer Scorecard & Benchmarking

Side-by-side performance scorecards for every payer — comparing your quality, utilization, and performance metrics against contract targets and peer benchmarks.

5
Contract Renewal Intelligence

AI analyzes historical performance data to identify your strongest contract terms, flag unfavorable provisions, and generate data-driven recommendations for renewal negotiations.

Contract Types Supported

MSSP / ACOMedicare AdvantageCommercial VBCCapitationBundled PaymentsMedicaid MCOP4P

ROI: 10-Provider Clinic

MetricBefore UnityAfter Unity
Contract VisibilityFragmented100% ↑
Shared Savings$250K$600K ↑
Threshold Breaches3/year0 ↓
Warning TimePost-close48 hrs ↑

Ready to protect every contract dollar?

See how Unity eliminates threshold breaches and recovers $350K+ in shared savings annually.

HCC Coding · RAF Optimization · RADV

Risk Management

Support accurate diagnosis documentation and risk adjustment across all payers — with RADV audit-readiness workflows built in by default.

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+17%
RAF Score Improvement
+$300K
Annual Risk Adj. Value
92%
HCC Coding Accuracy
3,200+
HCC Gaps Identified / Year
98%
RADV Audit Readiness

The Challenge

Risk adjustment accuracy is the single largest hidden improvement opportunity in Medicare Advantage and VBC contracts. When chronic conditions go undocumented or HCC codes are missed, the RAF score drops — and so does the accuracy of your risk-adjusted payment. Most organizations capture only 70–75% of their actual HCC opportunity. Without AI-driven prospective gap identification, providers walk into visits blind to the coding opportunities sitting in front of them.

Five Core Capabilities

1
Prospective HCC Gap Identification

AI reviews clinical data, claims history, and pharmacy records to identify undocumented HCC diagnoses — surfacing specific patients and conditions before each visit so providers can address them at the point of care.

2
RAF Score Monitoring & Optimization

Real-time RAF score tracking for every Medicare Advantage and VBC patient — projecting year-end risk-adjusted accuracy and identifying highest-impact actions before payer submission deadlines.

3
Retrospective Coding Review

Automated retrospective chart reviews identify missed HCC opportunities from prior periods — flagging addendums, correcting undercoding, and generating compliant documentation for resubmission.

4
RADV Audit Readiness

Continuously validates HCC documentation against CMS RADV audit standards — ensuring every coded diagnosis is supported by compliant clinical documentation before CMS review.

5
Population Risk Stratification

Scores every attributed patient by predicted risk trajectory — identifying patients likely to increase in complexity and enabling proactive interventions before costly acute episodes occur.

HCC Programs & Payers

Medicare AdvantageMSSP / ACORADV AuditCommercial VBCMedicaid MCODual EligibleHCC v24/v28

ROI: 10-Provider Clinic (4,000 MA Patients)

MetricBefore UnityAfter Unity
HCC Capture Rate72%92% ↑
Avg RAF Score1.211.42 ↑
Risk Adj. Value$1.8M$2.1M ↑
RADV ReadinessManual98% ↑

Ready to improve risk-adjustment accuracy?

See how Unity supports complete, accurate HCC documentation and risk adjustment across your payer mix.

AI Outreach · Multi-Channel · Personalization

Patient Engagement

Reach every attributed patient via their preferred channel with AI-personalized messaging — at scale, automatically, with measurable response rates that manual outreach can't match.

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3.4×
More Patients Reached
68%
Outreach Response Rate
−41%
No-Show Rate Reduction
92%
Gap Closure via AI Outreach
−80%
Staff Outreach Hours Saved

The Challenge

Waiting for patients to schedule their own preventive visits, follow-ups, and gap closures simply doesn't work — especially for high-risk, underserved, and complex populations. Phone calls go unanswered. Mail goes unopened. Manual outreach campaigns are slow, labor-intensive, and impersonal. Without AI-driven personalized engagement, entire populations of attributed patients drift through the year without receiving the care they need.

Five Core Capabilities

1
AI-Personalized Multi-Channel Outreach

Unity contacts every patient via their preferred channel — SMS, automated phone, secure portal message, or email — with AI-personalized messaging based on health needs, language, and engagement history.

2
Automated Care Gap Outreach Campaigns

AI launches targeted campaigns for every open care gap — AWV scheduling, preventive screenings, chronic care follow-ups, and immunizations — tracking responses and escalating non-responders automatically.

3
Appointment Reminders & Self-Scheduling

Automated multi-touch reminders sent 7 days, 48 hours, and 2 hours before each visit — with one-click rescheduling and AI prediction of no-show risk for proactive intervention.

4
Post-Visit Follow-Up & Satisfaction

Automated post-visit surveys, follow-up instructions, and care plan reminders — reinforcing clinical recommendations and capturing patient satisfaction scores without staff intervention.

5
Engagement Analytics & Campaign Performance

Real-time dashboards tracking outreach delivery, open rates, response rates, and care gap closure by channel, campaign, population segment, and individual provider.

Channels & Response Rates

SMS / Text
74%
Phone Call
62%
Portal Msg
58%
Email
32%

ROI: 10-Provider Clinic

MetricBefore UnityAfter Unity
Patients Reached/Mo8202,800 ↑
Response Rate22%68% ↑
No-Show Rate18%11% ↓
Staff Outreach Hours40 hrs/wk8 hrs/wk ↓

Ready to engage every patient automatically?

See how Unity reaches 3.4× more patients with a 68% response rate — and reduces staff outreach time by 80%.

Devices Included · $0 Patient Cost · Auto-Billed

Remote Patient Monitoring

A fully managed, end-to-end RPM program — devices shipped to patients, AI monitoring 24/7, and billing documentation handled automatically. Supports documentation for reimbursable monitoring programs, subject to payer rules.

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$142K+
New Value Per 100 Patients/Year
$0
Patient Out-of-Pocket Cost
−38%
Preventable ER Admissions
4
Documented Monitoring Activities Per Patient
24/7
AI Monitoring & Auto-Billing

The Opportunity

Remote Patient Monitoring is a reimbursable program under many payer plans, subject to applicable rules — yet most primary care practices and FQHCs have no RPM program at all. The reason isn't lack of interest: it's complexity. Device procurement, patient enrollment, data monitoring, and billing have historically required dedicated staff most clinics don't have. Unity changes that entirely.

End-to-End Managed Program

1
Devices Supplied & Shipped to Patients

FDA-cleared devices — BP cuffs, glucometers, weight scales, pulse oximeters — provisioned and shipped directly to enrolled patients. Device supply may be reimbursable, subject to payer rules.

2
Patient Enrollment & Education

Unity identifies eligible patients in your EMR, obtains consent, handles device setup and patient training — everything from first touch to active monitoring without burdening your staff.

3
24/7 AI Clinical Monitoring & Alerts

Every vital reading analyzed against patient-specific thresholds — generating care team alerts, EMR tasks, and escalations for abnormal values, fulfilling CMS monthly management requirements.

4
Automated Billing Documentation

Unity automatically tracks device supply days, transmission counts, and monthly management minutes — generating documentation to support accurate, complete billing for reimbursable monitoring programs, subject to payer rules.

5
Clinical Outcomes & ER Prevention

Early detection of deterioration prevents costly hospitalizations — documented 38% reduction in preventable ER visits for enrolled RPM patients, improving outcomes while reducing total cost of care.

Documented Monitoring Activities

Device setup & education
One-time onboarding documented
Tracked
Device supply
Transmission days documented monthly
Tracked
Monthly management time
Care minutes logged automatically
Tracked
Additional management time
Extended care minutes logged
Tracked
Reimbursable monitoring program
Subject to payer rules · documentation supported
Documented

Annual Value by Scale

50 RPM patients$79,200/yr
100 RPM patients$158,400/yr
250 RPM patients$396,000/yr
412 patients (current avg)$653K/yr ✓

Ready to launch a fully billable RPM program?

Unity sets it up, manages it, and auto-bills it — your team does nothing beyond enrolling patients.

All eight modules.
One unified implementation.

Deploy all eight modules or start with the ones that deliver the fastest ROI for your organization. Unity's modular architecture makes it easy to expand over time.

Flexible contract terms · 3-month no-obligation trial · ROI in 90 days