Every domain of population health.
One unified AI platform.
Each module is purpose-built for its clinical and operational domain — and all eight share the same AI engine, patient data, and action pipeline. Select a module below to explore its capabilities and ROI.
Quality Management
AI-driven quality performance for MSSP, Medicare Advantage, Commercial VBC, and UDS reporting — across 245+ measures, monitored continuously.
The Challenge
Care gaps go unnoticed between visits. HEDIS measures plateau because staff lack the bandwidth to work every list. Quality scores stagnate, payer bonuses are missed, and shared-savings opportunities quietly disappear — not because your team isn't trying, but because manual processes simply can't keep pace with thousands of attributed patients.
Five Core Capabilities
AI scans every attributed patient daily across 245+ measures, surfacing open gaps with priority scoring and recommended next actions — before payer deadlines, not after.
Live composite quality scores by payer, measure set, and individual provider — updated continuously from EMR and claims data, always current.
Auto-generated daily lists of patients due for specific measures, ranked by clinical impact and payer deadline proximity — ready for your care team each morning.
Monitor UDS reporting progress, CMS Star ratings, and NCQA accreditation metrics from a single unified view — with trend lines showing trajectory toward annual targets.
Threshold alerts when quality scores approach contract penalty zones, with AI-recommended patient-level interventions to recover performance before the deadline.
Quality Programs Supported
ROI: 10-Provider Clinic
| Metric | Before Unity | After Unity |
|---|---|---|
| Quality Score | 68% | 85% ↑ |
| Care Gaps Closed | 58% | 87% ↑ |
| Quality Incentives | $120K | $370K ↑ |
| CMS Star Rating | 3.5 ★ | 4.2 ★ ↑ |
47 patients due for Colorectal Screening this week · 12 patients have missed HbA1c for 90+ days · AI has auto-generated outreach tasks for all · Estimated quality impact: +3.2%
Care Management
Proactive, AI-driven care management for high-risk, complex, and chronic disease populations — ensuring your most vulnerable patients receive continuous, coordinated attention.
The Challenge
Care coordinators spend the majority of their time on administrative tasks instead of patients who need them most. High-risk and complex patients fall through the cracks between visits. Care plans go stale, follow-ups are missed, and preventable ER visits quietly drive up total cost of care — not because your team doesn't care, but because there simply aren't enough hours in the day to proactively manage thousands of complex patients.
Five Core Capabilities
Continuously scores every patient by clinical, social, and utilization risk — automatically surfacing the highest-need individuals for immediate care team action, every single day.
AI generates, updates, and tracks individualized care plans — flagging overdue interventions and recommending next actions for each patient, keeping your care team one step ahead.
Tracks CCM-eligible patients, logs care minutes automatically, and generates documentation to support accurate, complete billing — helping document care that may be reimbursable, subject to applicable rules.
Monitors hospital discharges and ER visits in real time, triggering automated follow-up workflows within required 7- and 30-day windows to prevent costly readmissions.
AI schedules and executes personalized outreach via phone, SMS, and portal — prioritizing contacts by health risk and ensuring no high-needs patient is overlooked between visits.
Care Programs Supported
ROI: 10-Provider Clinic
| Metric | Before Unity | After Unity |
|---|---|---|
| High-Risk Patients Reached | 34% | 98% ↑ |
| CCM Value Captured | $42K | $222K ↑ |
| Care Plan Completion | 61% | 92% ↑ |
| Missed Follow-Ups | High | −68% ↓ |
Visit Management
Maximize the clinical and quality value of every patient encounter — before, during, and after the visit — with AI-driven briefings, scheduling optimization, and follow-up automation.
The Challenge
Patients arrive without pre-visit prep. Care gaps that could be closed during the encounter are missed. Annual Wellness Visits go unscheduled or under-billed. No-shows reduce access and block slots for patients who need care. Without AI, providers are flying blind into every encounter — reactive instead of proactive, delivering far less clinical and quality value than each visit could provide.
Five Core Capabilities
Before every appointment, Unity auto-generates a patient-specific briefing: open care gaps, due preventive services, HCC coding opportunities, and recommended actions — delivered to the provider before they walk in.
Identifies all AWV-eligible patients, auto-schedules outreach, tracks completion rates by provider and payer, and flags uncompleted AWVs — maximizing this high-value Medicare benefit.
AI predicts no-show risk for every scheduled patient using historical patterns, SDoH factors, and engagement signals — triggering automated reminders and overbooking recommendations.
Surfaces HCC coding opportunities, quality measure closures, and additional clinical services for each visit — ensuring providers capture the full clinical and quality value of every encounter.
After each visit, AI automatically creates follow-up tasks, referral tracking, lab result review queues, and patient outreach — closing the loop without requiring staff intervention.
Visit Types Supported
ROI: 10-Provider Clinic
| Metric | Before Unity | After Unity |
|---|---|---|
| AWV Completion Rate | 62% | 88% ↑ |
| No-Show Rate | 18% | 12% ↓ |
| Gaps Closed Per Visit | 1.4 | 4.2 ↑ |
| Value Per Encounter | $182 | $229 ↑ |
Network Management
Keep patients in-network, track every referral from creation to closure, and prevent the out-of-network leakage that silently drains your shared-savings performance.
The Challenge
Every time a patient is referred to an out-of-network specialist, your organization loses visibility, continuity, and shared-savings dollars. Referrals disappear — no follow-up confirmation, no results returned, no closed loop. High-cost out-of-network utilization quietly drains your VBC performance without triggering any alert until the reconciliation check fails to arrive.
Five Core Capabilities
AI continuously monitors referral patterns and flags out-of-network utilization — alerting care teams before high-cost encounters occur and recommending preferred in-network alternatives.
Every referral tracked from creation to completion — automatically following up on pending consults, capturing results, and ensuring no referral falls through the cracks.
Scores every specialist and facility in your network by cost, quality, outcomes, and patient satisfaction — surfacing top performers and flagging high-cost outliers.
Full visibility into referral volumes, specialty distribution, cost per episode, and utilization trends — enabling data-driven decisions about network composition and care pathways.
AI recommends highest-value in-network providers at the point of referral — reducing out-of-network costs and protecting shared-savings performance before the episode occurs.
Specialties Covered
ROI: 10-Provider Clinic
| Metric | Before Unity | After Unity |
|---|---|---|
| In-Network Rate | 76% | 94% ↑ |
| Referral Visibility | Minimal | 360° ↑ |
| OON Cost Exposure | $340K/yr | $120K ↓ |
| Referral Closure Rate | 41% | 87% ↑ |
Contract Management
Track every payer contract in real time, monitor performance thresholds, and protect every shared-savings dollar — with 48-hour early warnings before a breach costs your organization its earned quality performance.
The Challenge
Most healthcare organizations have no real-time visibility into their VBC contract performance until it's too late. Quality thresholds are missed because no one was watching. Shared-savings calculations are opaque. Bonus opportunities pass unnoticed. Meanwhile, penalty risk accumulates quietly — and organizations discover they've missed a threshold only after the reconciliation check fails to arrive.
Five Core Capabilities
All payer contracts — MSSP, Medicare Advantage, and commercial VBC — in one real-time view showing current performance vs. thresholds, bonus potential, and penalty risk for every agreement.
AI monitors every contract metric continuously and alerts care teams 48–72 hours before a threshold breach — with specific patient-level interventions to recover performance before the deadline.
Real-time shared-savings calculations for every MSSP and VBC contract — projecting year-end distributions and showing exactly which interventions will maximize your reconciliation check.
Side-by-side performance scorecards for every payer — comparing your quality, utilization, and performance metrics against contract targets and peer benchmarks.
AI analyzes historical performance data to identify your strongest contract terms, flag unfavorable provisions, and generate data-driven recommendations for renewal negotiations.
Contract Types Supported
ROI: 10-Provider Clinic
| Metric | Before Unity | After Unity |
|---|---|---|
| Contract Visibility | Fragmented | 100% ↑ |
| Shared Savings | $250K | $600K ↑ |
| Threshold Breaches | 3/year | 0 ↓ |
| Warning Time | Post-close | 48 hrs ↑ |
Risk Management
Support accurate diagnosis documentation and risk adjustment across all payers — with RADV audit-readiness workflows built in by default.
The Challenge
Risk adjustment accuracy is the single largest hidden improvement opportunity in Medicare Advantage and VBC contracts. When chronic conditions go undocumented or HCC codes are missed, the RAF score drops — and so does the accuracy of your risk-adjusted payment. Most organizations capture only 70–75% of their actual HCC opportunity. Without AI-driven prospective gap identification, providers walk into visits blind to the coding opportunities sitting in front of them.
Five Core Capabilities
AI reviews clinical data, claims history, and pharmacy records to identify undocumented HCC diagnoses — surfacing specific patients and conditions before each visit so providers can address them at the point of care.
Real-time RAF score tracking for every Medicare Advantage and VBC patient — projecting year-end risk-adjusted accuracy and identifying highest-impact actions before payer submission deadlines.
Automated retrospective chart reviews identify missed HCC opportunities from prior periods — flagging addendums, correcting undercoding, and generating compliant documentation for resubmission.
Continuously validates HCC documentation against CMS RADV audit standards — ensuring every coded diagnosis is supported by compliant clinical documentation before CMS review.
Scores every attributed patient by predicted risk trajectory — identifying patients likely to increase in complexity and enabling proactive interventions before costly acute episodes occur.
HCC Programs & Payers
ROI: 10-Provider Clinic (4,000 MA Patients)
| Metric | Before Unity | After Unity |
|---|---|---|
| HCC Capture Rate | 72% | 92% ↑ |
| Avg RAF Score | 1.21 | 1.42 ↑ |
| Risk Adj. Value | $1.8M | $2.1M ↑ |
| RADV Readiness | Manual | 98% ↑ |
Patient Engagement
Reach every attributed patient via their preferred channel with AI-personalized messaging — at scale, automatically, with measurable response rates that manual outreach can't match.
The Challenge
Waiting for patients to schedule their own preventive visits, follow-ups, and gap closures simply doesn't work — especially for high-risk, underserved, and complex populations. Phone calls go unanswered. Mail goes unopened. Manual outreach campaigns are slow, labor-intensive, and impersonal. Without AI-driven personalized engagement, entire populations of attributed patients drift through the year without receiving the care they need.
Five Core Capabilities
Unity contacts every patient via their preferred channel — SMS, automated phone, secure portal message, or email — with AI-personalized messaging based on health needs, language, and engagement history.
AI launches targeted campaigns for every open care gap — AWV scheduling, preventive screenings, chronic care follow-ups, and immunizations — tracking responses and escalating non-responders automatically.
Automated multi-touch reminders sent 7 days, 48 hours, and 2 hours before each visit — with one-click rescheduling and AI prediction of no-show risk for proactive intervention.
Automated post-visit surveys, follow-up instructions, and care plan reminders — reinforcing clinical recommendations and capturing patient satisfaction scores without staff intervention.
Real-time dashboards tracking outreach delivery, open rates, response rates, and care gap closure by channel, campaign, population segment, and individual provider.
Channels & Response Rates
ROI: 10-Provider Clinic
| Metric | Before Unity | After Unity |
|---|---|---|
| Patients Reached/Mo | 820 | 2,800 ↑ |
| Response Rate | 22% | 68% ↑ |
| No-Show Rate | 18% | 11% ↓ |
| Staff Outreach Hours | 40 hrs/wk | 8 hrs/wk ↓ |
Remote Patient Monitoring
A fully managed, end-to-end RPM program — devices shipped to patients, AI monitoring 24/7, and billing documentation handled automatically. Supports documentation for reimbursable monitoring programs, subject to payer rules.
The Opportunity
Remote Patient Monitoring is a reimbursable program under many payer plans, subject to applicable rules — yet most primary care practices and FQHCs have no RPM program at all. The reason isn't lack of interest: it's complexity. Device procurement, patient enrollment, data monitoring, and billing have historically required dedicated staff most clinics don't have. Unity changes that entirely.
End-to-End Managed Program
FDA-cleared devices — BP cuffs, glucometers, weight scales, pulse oximeters — provisioned and shipped directly to enrolled patients. Device supply may be reimbursable, subject to payer rules.
Unity identifies eligible patients in your EMR, obtains consent, handles device setup and patient training — everything from first touch to active monitoring without burdening your staff.
Every vital reading analyzed against patient-specific thresholds — generating care team alerts, EMR tasks, and escalations for abnormal values, fulfilling CMS monthly management requirements.
Unity automatically tracks device supply days, transmission counts, and monthly management minutes — generating documentation to support accurate, complete billing for reimbursable monitoring programs, subject to payer rules.
Early detection of deterioration prevents costly hospitalizations — documented 38% reduction in preventable ER visits for enrolled RPM patients, improving outcomes while reducing total cost of care.
Documented Monitoring Activities
Annual Value by Scale
All eight modules.
One unified implementation.
Deploy all eight modules or start with the ones that deliver the fastest ROI for your organization. Unity's modular architecture makes it easy to expand over time.
Flexible contract terms · 3-month no-obligation trial · ROI in 90 days